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Cancellation Policy

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2024-04-16 오전 11:38:47

Until when can I cancel my reservation, and are there any fees?


For reservations made through the official website, free cancellation is available until 23:59, 2 days prior to the check-in date.


For reservations made by phone or email (Korean only), free cancellation is available until 18:00, 2 days prior to the check-in date.


For reservations made through other websites, each booking channel’s cancellation policy applies.

Please refer to your reservation confirmation and contact the respective website for further assistance.


Please note:

※ Cancellations made after the free cancellation deadline or no-shows will incur a cancellation fee equal to 100% of the first night’s room charge.

※ Group reservations are subject to separate cancellation policies. Please contact your reservation agent for details.

PRIVACY POLICY

Collection and use of the personal information
Essential items Purpose of the collection and use
Sex,Email,Contact number Reservation, counseling, answer to inquiry
Consignment of personal information
Trustee Consignment work
Gonggamsoft Co., Ltd. Operation and management of homepage
SANHAIT Co., Ltd. Operation and maintenance of computer systems
Fastbooking Webpage Product Reservations Agency

Although you have a right not to agree with the collection and use of critical items, you can’t use the service unless you agree.

“Hotel Koreana ”abide by “Act of personal information protection” and “Act on the use promotion of information network and the information protection”, and matters related to the personal information protection besides what specified above are subject to the personal information treatment policy by “Hotel Koreana ” and you can confirm details on the homepage.